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Help Center
  • Go to virtuosica.com
  • How can we help?
  • Go to Customer Portal
FAQs
  • Getting started
  • FAQs
    • Payments
    • Refunds
  • Virtuosica profile basics
  • Creating & managing events
  • Finding & booking gigs
  • Billing & payments
  • About Virtuosica, Inc.
  • Virtuosica Artist account basics
      Back to home
      1. Help Center
      2. FAQs
      • Getting started
      • FAQs
        • Payments
        • Refunds
      • Virtuosica profile basics
      • Creating & managing events
      • Finding & booking gigs
      • Billing & payments
      • About Virtuosica, Inc.
      • Virtuosica Artist account basics

      FAQs

      Quick answers to questions we frequently get about Virtuosica.
      • Do I have to use my real name and image on Virtuosica?
      • How does Virtuosica use the information I provided in my account?
      • Is help available during the live streams?
      • Who has the authority to assess services on Virtuosica?
      • Is streaming supported on any device?
      • How and when do I get paid?

      Payments

      • Which payment methods do you support?
      • My credit card was billed multiple times for the same purchase. How did this happen and what can I do?
      • My credit card keeps getting denied or I cannot book an event. What can I do?

      Refunds

      • Virtuosica event fees refund policy
      company logo
      Virtuosica, Inc. Help Center
      • Go to virtuosica.com
      • How can we help?
      • Go to Customer Portal